Kind THE SHOP Products: If you are unhappy with your purchase, we will gladly exchange the item for shop credit (no returns) within 14 business days. Walk-ins are welcome, but we do not cover any shipping costs associated with an exchange. Please note the following conditions:
- original receipt required
- tags must be attached
- zero sign of use
Company Kind Brand: Each of these items are made to specific customizations and are not returnable. However, we want you happy! If for any reason you are less than thrilled, please contact us within 14 business days of the original purchase date and we can discuss any options that may apply to your purchase.
If you receive an incorrect order as a result of our error, we will re-make and re-ship your order immediately and pay for all shipping costs associated. Email any issue within 7 days of purchase date to firstname.lastname@example.org